cancel
Showing results for 
Search instead for 
Did you mean: 
ana_voronina
New member
1 0 0 0
Message 1 of 2
263
Flag Post

HP Sprocket 200 Printer Won't Turn On

HP Recommended
HP Sprocket 200
iOS

I was recently gifted an HP Sprocket 200 Printer for New Year, and initially it connected and worked all well, however tonight, after printing a photo, the printer suddenly turned off and started displaying the orange charge light next to the charging point. I haven't been able to turn it back on after that.

 

I'm starting to worry that I might have gotten a bogey version or something, would really appreciate if any of the experts could advice me on this, as I have never owned an HP printer before...

0 Kudos
1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
26,904 26,777 1,469 1,541
Message 2 of 2
Flag Post
HP Recommended

@ana_voronina

 

Welcome to HP support community.

 

Reset the printer

  1. Remove the paper cover.

    Opening the paper cover

  2. Locate the Reset button.

    Locating the reset button

  3. With a paperclip or pin, press and hold the Reset button for 3 seconds.

    The printer resets.

  4. Replace the paper cover, and then turn on the printer.

 Charge the printer

  1. Connect the USB cable to the printer, and then connect the other end to a power source with at least 2 AMPs, such as a wall adapter or USB-capable power strip.

    Using a USB cable to charge the printer

  2. Charge the printer for at least 30 minutes or until the Charging Indicator light turns green.

  3. Disconnect the USB cable from the printer.

  4. Turn on the printer.

You can refer this HP document for more assistance:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation