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L--J
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HP sprocket 200 won't turn on, flashing red light while charging

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Hp sprocket 200

I have used my sprocket a few times but not for several months. I've charged it for over an hour but it will not turn on. Flashing red light while charging but no changes when holding the power button. I have attempted a reset. 

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TEJ1602
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@L--J, Welcome to HP Support Community!

 

If you have already performed the steps from the document HP Sprocket Printers - Blinking Red Status Indicator Light and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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