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tara8
New member
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Message 1 of 2
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Solved!

HP sprocket 200 won't turn on or reset

HP Recommended
iPhone 11 pro max
iOS

hi I'm new to this so i brought the hp sprocket 200 the other day only got to print one photo turned it off came back to it and it now it won't turn on or reset I've left it on charge to see what it will do and all it shows is the red light then turns off an won't do anything else 

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mehH
Level 2
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Message 2 of 2
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HP Recommended

Hi,

 

Can you please try the following steps:

1.Update to latest app release.

2.If you still have issues with connecting to your printer, then please uninstall and reinstall the HP sprocket app.

 

Hope this helps.

 

I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem

View solution in original post

1 REPLY 1
mehH
Level 2
6 6 2 4
Message 2 of 2
Flag Post
HP Recommended

Hi,

 

Can you please try the following steps:

1.Update to latest app release.

2.If you still have issues with connecting to your printer, then please uninstall and reinstall the HP sprocket app.

 

Hope this helps.

 

I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem

View solution in original post

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation