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‎08-21-2019 01:09 PM

HP Recommended
Product: SPROCKET PLUS

The Phone and the Sprocket Plus is already connected by Bluetooth.  However:

1) cannot find the print editing app specific to Sprocket Plus. 

2) the phone cannot detect the printer.  It asks for IP address.  How to find the IP address? 

2 people had the same question
1 REPLY 1

‎08-24-2019 01:43 PM

HP Recommended

@Ava16

 

Uninstall the HP Sprocket App.

 

Download and install the HP sprocket app on your mobile device.

 

HP Sprocket app from the HP Sprocket (in English) homepage.

 

Refer to this document: https://support.hp.com/in-en/product/hp-sprocket-plus-printer/17345758/document/c05240300 for Using the HP Sprocket App.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

1 person found this reply helpful
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