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Hammerheads_12
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Hp sprocket 2 in 1

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I need help this is my second sprocket and it’s working but when I print out the photos it’s just a white 

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TEJ1602
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@Hammerheads_12, Welcome to HP Support Community!

 

If you have already performed the steps from the document  Improving Print Quality and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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