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I have a HP Sprocket 200. I bought it not even a month ago and it will not connect to my phone.

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HP Sprocket 200

It will not connect to my phone after I tried resetting it, all the troubleshooting like turning off my my phone or deleting it from my bluetooth and trying to connect it again. I have been trying to get help for the past days and it seems no one can help me. I am very frustrated. 

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Hi @mremmegahed


Welcome to the HP Support Community. 


Appreciate you trying the steps. This looks like a hardware issue. Please reach out to the HP Support in your region regarding the service options.


Have a great day! 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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