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‎02-03-2019 07:42 PM - last edited on ‎02-04-2019 04:57 PM by Retired

HP Recommended

This did not work for my sprocket any recomendations

1 REPLY 1

‎02-05-2019 02:43 PM

HP Recommended

@Alison14

 

Welcome to HP forums.

 

Remove the Paper Cover and locate the pin-hole near the Paper Tray. Insert a straight pin into the hole to press the Reset Button until the printer turns off. Restart the device.

 

Let me know if that help.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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