Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
I just received the 2 in 1 sprocket and cannot close the view finder. I followed the instructions in a prior issue and reset it, but it still will not close.
Thank you for posting on HP Forums,
Flower_Bud is at your service.
As I understand, the viewfinder does not close.
I suggest you contact our phone support.
HP Support can be reached by clicking on the following link:
* Open link: www.hp.com/contacthp/
* Enter Product number or select to auto detect
* Scroll down to "Still need help? Complete the form to select your contact options"
* Scroll down and click on HP contact options - click on Get a Case & phone number.
They will be happy to assist you immediately.
If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.
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