I recently got a HP Sprocket 2-in-1. I followed the instructions and it worked for one picture printed out. Now it’s flashing red saying the printer paper cover is open but it’s closed. How can I fix this? I tried the reset and still nothing ..... Help please!
You might not see an error message when printing instant photos with the HP Sprocket 2-in-1 or when printing photos from the print queue. Restart the Sprocket to clear any errors, and then load genuine Sprocket photo paper.
Turn off the Sprocket, and then remove the paper cover.
Remove any loose photo paper from the input tray, and then make sure the photo paper is in good condition. Remove any severely bent, wrinkled, or torn photo paper from the stack.
Do not try to remove any jammed paper from inside the paper path. This can damage the paper path rollers.
Turn on the Sprocket.
If there is jammed photo paper, the Sprocket feeds it through the output slot.
Wait until the Sprocket is idle and silent, and then remove any photo paper fed through the output slot.
Reload the photo paper with the HP logos facing down. Make sure to load genuine Sprocket photo paper, or the Sprocket might not print.
Replace the paper cover, and then resend the print job.