Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
I have problem with all photos having streak or white lines
@Rongomes, Welcome to the HP Support Community!
Which model sprocket are you using?
For now, kindly perform the steps mentioned in this document - Improving Print Quality
Let me know how this goes.
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Have a great day!
KUMAR0307 I am an HP Employee
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