I got my sprocket and I was able to print 1 photo then the LED light turned orange, I tried charging it for a hours but I can’t turn it off, I’ve tried to reset it and there’s I reset button/pin Insert
Welcome to the HP Support Community. I'd be happy to assist you with the sprocket issue.
To better assist you - May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
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