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Bryanhjne
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My hp sprocket worked when I set it up last week. Now it doesn’t find my printer in the Bluetooth.

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Tired resetting printer.  Tried deleting the app and reinstalling.  Printer doesn’t show up in Bluetooth??

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Betty0610
HP Support Agent
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Message 2 of 2
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@Bryanhjne

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

This could be a hardware failure. For the next course of action, I have sent you a private message, for more details that cannot be shared in a public post.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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