I have a Sprocket that quit holding a charge. It started blinking red and green at the same time.
I found some answers about resetting it, reinstalling app, etc and I've tried them all and nothing works. It won't hold a charge long enough to do a thing. I would love a contact to talk to a real person.
HP Sprocket requires 60-90 minutes to fully charge the battery. If the printer is not powering on after a sufficient amount of charging, then its a possible hardware failure. Please call HP Support to obtain all available repair/replacement options. You may use the following steps to contact your regional HP Support: