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‎10-25-2017 01:21 AM

HP Recommended

Check out the new 2-in-1 HP Sprocket - a smartphone printer and instant camera all in one

 

http://store.hp.com/us/en/pdp/hp-sprocket-2-in-1

 

 

2-in-1 HP Sprocket2-in-1 HP Sprocket

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
2 REPLIES 2

‎10-27-2017 01:10 AM

HP Recommended

I was fortunate to recieve one of the new 2 in 1 Sprockets after attending an event sponsored by HP in New York a few weeks ago.  Unfortunatly it doesnt work - it turned on when first plugged into the computer but after about 10 minutes of setting up with the app,  I switched it off and now it refuses to switch back on again.  Really dissapointing !!  There is no support on the website as it is a new product so not sure where to turn for help on this.

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‎12-11-2017 10:48 AM

HP Recommended

I had a simiar issue. I was able to charge it once but didn't get to set it up at that time. When I went to set it up yesterday it wouldn't turn on when plugged in.  There was a very loose connection where it plugged into the printer and felt like I couldn't push it in enough to get a connection. I called support this morning and am waiting for a replacement unit to arrive.

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