New Sprocket 200 won't charge or now recognise my phone

[JD253]

I got a Sprocket yesterday and put it on charge for 5 hours.  the light is still blinking red.

It did connect to my phone yesterday but today it can't find the Sprocket

This is not a good experience.

[A_Gayathri]

Hi @JD253,

Welcome to the HP Support Community

I understand you are facing an issue with your New Sprocket 200 won't charge or now recognize your phone. Not to worry I will help you to get a resolution to resolve the issue.

HP Sprocket Photo Printers - Sprocket Does Not Connect or Print

Hope this helps! Keep me posted. 

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