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New Sprocket

HP Recommended
Sprocket 200

Brand new sprocket 200 - will not charge. Tried several outlets, several different charge units. Been "charging" for over 5 hours. Red light flashing in a pattern (most of the time).  9 slow red lights then a fast red/green; then 2 slow reds another fast red/green; then 1 slow red and another fast red/green.  Sometimes the pattern is interrupted

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