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HP Recommended
Sprocket
My sprocket prints really dark, as well do other people’s sprockets.

I thought maybe I can get some support.

Now the site says: HP does not support this product anymore. How? I bought it a month ago, warranty is to 02-2019.
1 REPLY 1
HP Recommended

Hi @Linniejj20,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are having issues with the print quality.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

 

  • When was the last time the printer was working fine?
  • Have you performed any troubleshooting steps before posting?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

http://hp.care/2wUrTid

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.