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wendysb1
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Not switching on, charging green and red flashing light

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I have the same issue and my sprocket is 14 months old. The reset did not work for me either.  Looks like a lot of people have this issue since this thread has 700+ views and another similar thread has 800+ views. I won't be buying another sprocket. 

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DavidSMP
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@wendysb1,

 

Thank you for posting in the HP support forums.

 

I will send you a private message to assist you with the next course of action. Check your forum private message box in the upper right corner next to the bell icon. 

 

Thank you for visiting the HP support forums.

DavidSMP
I am an HP Employee

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Gaabee
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I have been having the same issues. I plug it in to charge and the red Light comes on, then it slowly starts to flash red and green until it’s rapid. When I try to print photos, I can only print 2 and then I dies again and I have to charge it again even though the battery is full. I love this little printer but I haven’t even had it for a year and it’s already messing up me. 

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