My printer keeps shutting off whenever I try to print something out of it.
1. My phone, app and the firmware are all up to date.
2. I’ve tried restarting my phone
3. I’ve deleted the app and downloaded it again multiple times
4. I’ve restarted the sprocket more than once
Even after doing everything, it still doesn’t work anymore. I’ve been able to print out of it multiple times in previous times, but it just doesn’t want to anymore. It turns on sometimes, but when it gets shut off , I have to plug it back in to help it turn back on again. Help?..
Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I see from your post that you are having issues related to your HP sprocket. Don't worry I'll do my best to help you with this.
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