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Gina239
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Message 1 of 2
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Printer won‘t print - spits paper back out

HP Recommended
HP Sprocket 200
iOS

Hey, the printer just spits the paper back out every time I try to print. I can choose the picture in my app and everything is perfectly normal up to the moment where I look at the paper.

It’s a shame because I recently bought the printer. I tried everything...

Please help me out.

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TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Gina239, Welcome to HP Support Community!

 

If you have already performed the steps from the document  Improving Print Quality and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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