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Stefan29
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Message 1 of 2
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Prints not lining up on paper

HP Recommended
Sprocket studio
iOS

The print does not line up on the paper when it prints, its cutting off the top of the picture.  Its about 1/4 inch above the perforated line on the top... the bottom of the picture is about 1/16 of inch over the perforated line and that’s okay, but the top keeps cutting out too much of the picture after I remove the perforated tabs is there a way to re-align the printer so It will fit the whole picture inside the perforated tabs 

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Stefan29

 

 Welcome to the HP Support Community.

 

Please note that Sprocket printers are now supported by a strategic partner. For more information on Sprocket printers, kindly visit https://sprocketprinters.com/pages/contact-us

 

You can also email hpsprocket@caglobal.com  for Sprocket support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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