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Prints not lining up on paper
02-24-2021 04:51 PM

The print does not line up on the paper when it prints, its cutting off the top of the picture. Its about 1/4 inch above the perforated line on the top... the bottom of the picture is about 1/16 of inch over the perforated line and that’s okay, but the top keeps cutting out too much of the picture after I remove the perforated tabs is there a way to re-align the printer so It will fit the whole picture inside the perforated tabs
02-27-2021 11:10 AM

Welcome to the HP Support Community.
Please note that Sprocket printers are now supported by a strategic partner. For more information on Sprocket printers, kindly visit https://sprocketprinters.com/pages/contact-us
You can also email hpsprocket@caglobal.com for Sprocket support.
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