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Problem with the poloraid frame at the beginning

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Sprocket plus
My sprocket does not have the poloraid frame at the beginning and I have tried so many thing but I can't figure out what to do. Please help me!
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Thank you for joining HP Forums. 

This is a great place to get support, find answers to your technical queries.


I understand that the polaroid frame is missing, need not worry.


I did a double check on the Sprocket app, the only option to add frames on the picture is after you hit on edit on the top right-hand side.


Once you hit on the edit you have options to add frames to the picture.


Other than that, as an alternative using polaroid third-party app and then print.


Keep me posted, how it goes! 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!



I am an HP Employee 

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