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‎12-13-2022 08:41 PM

HP Recommended

I'm having trouble with my HP sprocket plus printer.  It will not charge with the cord USB it came with . I have plugged it in the wall, computer, xbox, ect and will nit charge.it will flash red and green , won't turn on. What can I do or is it broken? 

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1 REPLY 1

‎12-18-2022 07:46 AM

HP Recommended

Hi @Floridagirl94,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP sprocket plus printer wherein it does not charge.

 

Please follow the steps from this document.

 

I hope this helps.
Have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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