Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Im having the same issue with my iPhone XS Max and this solution hasn’t worked for me. I have the sprocket 100.
I had no issues connecting the first time and was fine and now I’ve left it and not used it for a year at least and it won’t connect
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