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Shannon21
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Red light flashes when plugged in, wont turn on.

HP Recommended
Sprocket 200

HP Sprocket 200 Printer, 1AS85A.

Sprocket won’t turn on, when on charge red light flahses. No paper jam, no over heating & won’t reset. Tried all stages on the HP help service page for the flashing red light and nothing. 

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Jay_G24
HP Support Agent
HP Support Agent
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Hi @Shannon21,

 

I'd like to help!

 

If you have already performed the steps from the document Blinking Red Status Indicator Light and the issue persists, it could be a hardware failure.

Please reach out to HP Support in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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