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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended

I put in a new cartridge and I am being asked to replace it before even using it! 

2 REPLIES 2
HP Recommended

My Sproket does the same thing. Any solutions?

HP Recommended

Mine has done the same thing. And when I took out the cartridge, the paper was completely ripped. So it has effectively wasted 2 cartridges. 

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