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Brendasun8
New member
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Message 1 of 3
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Sending firmware

HP Recommended
HP sprocket
iOS
I waited for many hours for the firmware update but still not running or working. Can't print pictures.. I already restarted my phone, the printer. Uninstall and install the app but still didn't work. Does anyone know how to fix this problem?
Thank you
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danvinci
Level 1
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Message 2 of 3
Flag Post
HP Recommended

downgrade ios to 11.1

 

 

The problem is the HP sprocket app and not the bluetooth.

 

 

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Bob_Headrick
Level 16
Level 16
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Message 3 of 3
Flag Post
HP Recommended

The fix for iOS 11.2 is now available, see the post here.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click the "Thumbs Up" to say "Thank You"

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