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Jac12345
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Similar problem. My sprocket will come up in Bluetooth on device but not on app

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X7N07A
iOS

Several months ago my sprocket worked fine. Now every time I try to connect it to the app it cannot be found. I have tried everything in the little step by step fix it document and it is still not working! Please give me the information to apply for repairs or whatever I need to do because I would like to use this a lot. 

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Raj1788
HP Support Agent
HP Support Agent
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Hi There,

Welcome to the HP Support Community!

 

I appreciate all your efforts.

 

Could you please confirm if you have tried all the steps in the below document?

 

Click here: https://support.hp.com/us-en/product/hp-sprocket-photo-printer/12635221/model/12635222/document/c059...

 

Keep me posted.

Cheers:)

Raj1788
I am an HP Employee 

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