Sprocket 200 - Black lines in my photo

[ihatesummer]

I've tried everything on the web to fix the problem.

cleaned the roller and used that blue card a hundred times, reinstalled the app, and everything's up to date (firmware) but there are still black lines in my photo.

I've wasted a bunch of paper which is not cheap at all, how can I fix this?

I'm so frustrated... looks like a lot of people have the same problem but nothing from hp fixes this problem.

What should I do? 

[Betty0610]

@ihatesummer

Welcome to the HP Support Community.

Please note that Sprocket printers are now supported by a strategic partner. For more information on Sprocket printers, kindly visit https://sprocketprinters.com/pages/contact-us

You can also email hpsprocket@caglobal.com  for Sprocket support.

Let me know if this helps.

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Thanks!

Have a great day!