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Netsuki
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Solved!

Sprocket 200 not appearing in "Bluetooth settings" in iOS and Android

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I have exactly the same problem.  Tried everything, but new Sprocket dies not register as Bluetooth device.  I've tried everything.  Is this product a dud, and what do I do with it?  It's an expensive hoax.

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KrazyToad
HP Support Agent
HP Support Agent
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@Netsuki

 

If you have already performed all the troubleshooting steps in this Support Community Link: https://h30434.www3.hp.com/t5/sprocket/Sprocket-200-not-appearing-in-quot-Bluetooth-settings-quot/m-..., I suggest you contact HP Support for Service Options

 

 

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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KrazyToad
HP Support Agent
HP Support Agent
22,744 22,731 1,364 1,380
Message 2 of 4
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@Netsuki

 

If you have already performed all the troubleshooting steps in this Support Community Link: https://h30434.www3.hp.com/t5/sprocket/Sprocket-200-not-appearing-in-quot-Bluetooth-settings-quot/m-..., I suggest you contact HP Support for Service Options

 

 

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

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Netsuki
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I have today, thanks.  They were brilliant.  When all else fails, go to the top.  ❤

 

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KrazyToad
HP Support Agent
HP Support Agent
22,744 22,731 1,364 1,380
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@Netsuki

 

I'm glad you got this sorted out

 

Do visit our HP Support Community and drop us a message anytime you need help 😊

 

 

KrazyToad
I Am An HP Employee

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