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‎06-07-2022 02:11 AM

HP Recommended

Hi 

I have had a sprocket 200 for about 6 years, I have used it about 10 times for a commercial ships log (useful to describe problems). I have come to use it last weekend and it won't charge. The LED next to the charge port just blinks red and the unit won't charge. I have tried reset and other methods described in these pages but nothing works. I suspect the battery is past redemption or there is a hardware fault.

Please advise.

Mark

Category:
1 REPLY 1

‎06-07-2022 10:11 AM - edited ‎06-07-2022 10:11 AM

HP Recommended

I had this same issue after my Sprocket 200 sat for a year without use.  I had to replace the battery, which resolved the issue.

 

BTW, Sprocket is now supported by a third party, see the "More Support Options" and "Contact Us" pages in the link here.

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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