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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
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HP Recommended

Hello. I requested contact from a HP support team about the following issue but nobody has gotten back to me, so I'm raising it here. My brand new Sprocket 200 prints photographs with a purple tint. I updated the firmware, cleaned the path rollers and reset the device (both iPhone and Sprocket) but the issue persists. I would appreciate any help with this.

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