• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended

I just got a sproket 200 in April, and I have an iphone. I can go to my photos and send a photo to print and it will work just fine. I got the paper where you can print two stickers on one page, and when I go to the app to print it, it won't. I have charged it fully. I have deleted and reinstalled the app, and I have updated the firmware. It will connect just fine and even let me choose the two photos I want to print, shows the green light for me on the printer icon showing its ready, but when I click it nothing happens. There are no connection issues as it will print from the photos just not from the app. Please help!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.