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Sprocket Print Out Quality

HP Recommended
[serial number removed]



I had an issued on this sprocket print out quality. Some of the pictures I print out are a lots of line and a bit blur?


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Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers.


As I understand, you're having issues with print quality,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

When was the last time it worked fine?

Have you made any hardware/software changes?


Let's try these steps to resolve the issue. Click the link:

Step 1: Use genuine HP Sprocket Photo Paper

Step 2: Charge the printer

Step 3: Upgrade the printer firmware

Step 4: Clean the output rollers

Step 5: Other things to try


Keep me posted,


For I shall follow-up on this case to ensure the concern has been addressed,

And your device is up and running again,

Have a great day 🙂

Cheers 🙂


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