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‎04-15-2022 09:15 PM

HP Recommended
Operating System: iOS

Just got a Sprocket Studio and printed a few pictures which turned out great.  I turned off the printer and when I came back to use the sprocket I found a picture printed in the tray of a girl wearing a black necklace.  This image was not on my phone, does not show in the print history, and I'm not sure if somehow the sprocket automatically printed a test print or not.  Anyone have this happen to them too?

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1 REPLY 1

‎04-21-2022 12:18 PM

HP Recommended

@bulbasaur_85

 

Welcome to the HP Support Community.

 

Please note that Sprocket printers are now supported by a strategic partner. For more information on Sprocket printers, kindly visit https://sprocketprinters.com/pages/contact-us

 

You can also email hpsprocket@caglobal.com  for Sprocket support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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