• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended

Why did HP take away the Reveal function of the sprocket printers?  I just bought one for my son who and I was really excited by the function as was he.  Before I bought it I saw videos of Reveal working, I read articles about it and you have taken it away.  Why would you do that?  That is so terrible, shame on you HP.  But I just don’t get why would you do that?  Take some feature that was really cool and just turn it off. It makes no sense I just think HP is both **bleep** and mean and I won’t buy another product from them. Shame on you HP!!!!

1 REPLY 1
HP Recommended

@Stuartjm 

 

We generally cannot comment on "why does the company do this or that" questions.

What?

We are a user community, people who own and use HP products.  We are not HP Support.

 

That said,

You may send your comments directly to Sprocket support.

 

Getting Started -- Download - Install the HP Sprocket Application 

Website includes links to both iOS / Apple and Google Play.

 

On any HP Sprocket website you can contact Sprocket support.

Scroll down to bottom of the HP website, Under "Support", click Contact Us

 

 Start Here:

HP Sprocket - Information and Support for Sprocket printers 

 

See the information for each of the listed Sprocket printers.

Scroll to the bottom for Support options.

 

What else?

 

Main Support site for HP Sprocket - troubleshooting, how-to, information

Sprocket Website – How-to, FAQ, and more

 

HP Sprocket Photo Printer - Support

And

HP Sprocket Select Photo Printer series

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.