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‎12-07-2017 10:38 AM - last edited on ‎12-07-2017 04:51 PM by Retired

HP Recommended

Same I am considering returning the sprocket rn. I don’t know why I thought his junk would work

5 REPLIES 5

‎12-08-2017 11:53 AM

HP Recommended

There is a firmware update in the works to address the iOS 11.2 issue.  See the document here for information.


Bob Headrick,  HP Expert

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‎12-08-2017 12:15 PM

HP Recommended

How people without any other phone supposed to upload it to the device if this dosn't work with any firmware?

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‎12-08-2017 12:17 PM

HP Recommended

 

@Sender_XYZ wrote:

How people without any other phone supposed to upload it to the device if this dosn't work with any firmware?

[You seem to be posting this repeatedly, I will reply here and move the others to the spam folder.]  I do not sperak for HP, but I would suspect that part of the release process will include changes to the App or firmware update process to allow it to work on iOS 11.2.

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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‎12-08-2017 04:57 PM

HP Recommended
Hey guys how long have you been waiting for this firmware to be released ?
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‎12-08-2017 10:45 PM

HP Recommended

The fix for iOS 11.2 is now available, see the post here.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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