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Sprocket printing android

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I cannot connect the sprocket with my android phone nor with an iphone.  No printers can be find.  I have read the troubleshooting and done everything mentioned in it but nothing i have done can solve the problem.  Resetting, reinstalling the app, pressing the on/off button to go to the factory settings.... . In the menu i cannot enter the serial number..

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Welcome to HP Support community.


Did you try all the steps mentioned in this HP document:- Click here


I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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