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Chanelle
New member
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Message 1 of 2
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Sprocket printing very pink

HP Recommended
Sprocket 200
iOS

Every print seems very pink. I hAve tried editing the filters to make it a different tone but the prints still look extra pink. 
has anyone had this issue and been able to fix it?

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1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Chanelle

 

Welcome to the HP Support Community. I'd be happy to assist you with the print quality issue. 

 

To better assist you - Are you using a genuine HP ZINK photo paper? 

 

Let's try updating the Sprocket firmware and clean the Sprocket paper path rollers. Refer to step# 2, 3 and 4 from this document

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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