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×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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HP Recommended
Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the printer. I will be delighted to assist you here.
If the printer does not print when you send a print job or turn on when you press the Power button, reset the printer with a straight pin to clear any errors.
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Turn on the printer.
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Locate the Reset button near the charging port.
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Gently insert the straight pin into the reset button access point, and then press the Reset button for 3 seconds.
The printer resets and turns off.
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Turn on the printer.
Keep me posted. 🙂
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