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‎12-30-2019 03:02 PM

HP Recommended
Product: Sprocket studio

I just received The HP sprocket studio for Christmas. I absolutely love everything about it and set up was so easy. My problem is it only printed 10 pictures and it showed that the level of ink was low and I tried to put in another picture and it had me replace the cartridge. These cartridges are supposed to be for 40 pictures. This was purchased brand new from QVC. Please help I can’t afford it if it’s going to only print 10 pictures a cartridge

1 person had the same question
1 REPLY 1

‎01-02-2020 02:33 AM

HP Recommended

@Hydrojones, Welcome to HP Support Community!

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

 

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

TEJ1602
I am an HP Employee

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