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Julie34
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Message 1 of 2
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Sprocket will not charge get red light for 1 minute then turns off

HP Recommended

Changed cable changed plug still eocharge

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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Julie34

 

Welcome to HP Support Community

 

I suggest you contact HP Support for Service Options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you 

KrazyToad
I Am An HP Employee

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