Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Had not used my Christmas gift since then with busy after holidays and now the virus.... want to print pictures but it now says error with printer.
Welcome to the HP Support Community. I understand you are not able to use the sprocket to print. I'd be happy to assist you.
Kindly perform the steps mentioned in this document to resolve this issue.
Hope this helps! Keep me posted.
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KUMAR0307 I am an HP Employee
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