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- HP Community
- Printers
- Sprocket
- Re: Sprocket won't pair, said communication issue ( 32:0D)?
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01-24-2017 03:32 PM
Hello, I just bought a HP Sprocket, I'm having issue pairing it up with my Samsung Galaxy S5, the bluetooth said can not communicated with sprocket (32:0D) I have no idea what that meant. Please help!
Missy430
Solved! Go to Solution.
Accepted Solutions
01-25-2017 11:32 AM
This is a great location to get assistance! I read your post and see that you are having issues in pairing HP sprocket with your mobile. I would like to help you resolve this issue.
Don't worry though as I have a few steps to determine the issue and find a solution as well,
- Restart the sprocket.
- Click here and follow step 3 in the document.
Please let me know how this goes.
I genuinely hope that the issue gets resolved without hassles.
If you wish to say thanks for my effort to help,
Click the "Thumbs up" to give me a "Kudos" and also please mark it as “Accepted Solution” if this helps.
Cheers.
Sandytechy20
I am an HP Employee
01-25-2017 11:32 AM
This is a great location to get assistance! I read your post and see that you are having issues in pairing HP sprocket with your mobile. I would like to help you resolve this issue.
Don't worry though as I have a few steps to determine the issue and find a solution as well,
- Restart the sprocket.
- Click here and follow step 3 in the document.
Please let me know how this goes.
I genuinely hope that the issue gets resolved without hassles.
If you wish to say thanks for my effort to help,
Click the "Thumbs up" to give me a "Kudos" and also please mark it as “Accepted Solution” if this helps.
Cheers.
Sandytechy20
I am an HP Employee
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