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- HP Community
- Printers
- Sprocket
- Sprocket200 not linking to IPhone 6

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01-09-2020 07:42 AM
Bought Sprocket200 for my daughters birthday, followed instructions (several times) says connected via Bluetooth but when following set up instructions phone saying no sprocket available. Have tried removing other Bluetooth links such as AirPods still no difference.
01-09-2020 03:17 PM
For those reading,
@SharryC is likely referring to having completed the steps in the Troubleshooting document:
Little printer is supposed to connect and print.
That is its whole job, just that...
The final step in Troubleshooting is to contact HP Technical Support.
HP Technical Support - HP Contact Information
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Resources
Printer Specifications for HP Sprocket 200 Printers
Reference and Resources – Places to find help and learn how to use your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
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How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
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HP Sprocket 200 Printer series
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