Hi, I received a Sprocket as a gift and it's been giving me NOTHING but issues since the start! After going through the billion trouble shooting suggestions I finally got it to connect and print - for a day.
The next time I paired my Sproket it connects, my blue tooth is on, everything is telling me I am good to go- I push print and it sends it but then just hangs there on my phone's sending screen. when I go to the print queue it's telling me its printing which it clearly isn't. i have hard rebooted my sproket, my phone, I have forgotten the device on blue tooth, I have switched blue tooth on and off, I have done everything short of throwing this against the wall. PLease do not tell me to look at frequently asked questions because I have been through them all and nothing has worked.
It's not on that I need to go through this every time I want to use this product- it should work the way it says it will. I see so many people have the same issues and frustrations- surely there is a firmware upgrade by now or somethign to fix this on going issue?
please can someone contact me regarding this urgently