Streaky printing+ expired warranty

[AmandaSY]

Bought a sprocket in October 2019 from Shoppee official shop. HP Singapore sold me a sprocket printer which warranty had already expired. That’s a major disappointment. 

How did I find out? 

Only because I wasted almost a whole pack of zink paper on lousy prints with streaky qualities. I tried following all the steps to troubleshoot: 

1. Reboot my device 

2. On/off

3. Loading the smartpaper before printing 

4. Waiting 5 mins between each print.

this is the most disappointed I ever was with a product. And an expensive one to boot.

[TEJ1602]

@AmandaSY, Welcome to HP Support Community!

We shall escalate this issue to the concerned team.

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