cancel
Showing results for 
Search instead for 
Did you mean: 
Jimedge
New member
2 1 0 0
Message 1 of 4
333
Flag Post

Solved!

Switch printer within sprocket app

HP Recommended
Sprocket plus/200

I have both sprocket plus and 200 models both of which are regularly used. Is it possible to switch  between the two from within the sprocket app without having to pair and unpaired?

0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions
asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,434 1,724
Message 4 of 4
Flag Post
HP Recommended

@Jimedge

 

Connect the sprockets to your phone. 

 

Launch the HP Sprocket app and tap the Menu icon .

 

 

Tap on Sprocket > Manage Printers. 

 

 

Let me know how that goes. 

 

 

Asmita
I am an HP Employee

View solution in original post

0 Kudos
3 REPLIES 3
asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,434 1,724
Message 2 of 4
Flag Post
HP Recommended

Hi @Jimedge

 

Welcome to the HP Support Community. I'd be happy to assist you with the HP Sprocket. 

 

To better assist you - Are you using Android phone or iOS? 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Jimedge
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

I am using a Samsung phone and have both Sprocket Plus and 200 models. In order to switch from one to the other I have to  uninstall and then reinstall the Sprocket app and go through setup each time. I have tried to use the 'add printer' dialog from within the app, but this prompts me to first delete the current printer and will not allow me to proceed unless I do so. If it is possible to switch printers from within the app then the process for doing so is well hidden.

0 Kudos
asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,434 1,724
Message 4 of 4
Flag Post
HP Recommended

@Jimedge

 

Connect the sprockets to your phone. 

 

Launch the HP Sprocket app and tap the Menu icon .

 

 

Tap on Sprocket > Manage Printers. 

 

 

Let me know how that goes. 

 

 

Asmita
I am an HP Employee

View solution in original post

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation