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The blue smartsheet is the one tha comes out when i I send a picture. I that normal?

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Sprocket hp

I just buy a new package for my sprocket and I what to print some pictures and the blue sheet comes out of my sprocket and then I have to send the picture again with out the blue sheet.... so I don't know if that's normal or what is happening.

Please help me. 


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HP Support Agent
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Welcome to the HP Support Community.


I don't quite understand the issue here. What bluesheet are you referring to? Could you send a picture please? From where are you trying to print?


Please check if this helps you:


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I am an HP Employee

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