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franzrogar
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Upgrading the HP Sprocket firmware

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HP Sprocket.

 

Contanst errors like:

- Error downloading firmware. Make sure you're connected to Internet (which I'm both via WiFi and phone data) and try again.

- Error with firmware.

- Etc.

 

Tried 3-seconds-pinning reset pinhole. Nothing changes.

 

Is really that difficult to offer the firmware file for direct download and copy&paste the file into, for example, "Phone://Sprocket/Update" folder?

 

It has taken me 3 hours re-trying to finnaly beeing able to upgrade the ***** printer.

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MKazi
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@franzrogar

 

Thanks for reaching out to us on HP Support Forums. I came across your post and would like to assist.

 

I understand that you're unable to update the firmware for your HP Sprocket printer. 

 

May I know the reason why you want to perform a firmware update? Are you facing any issues with the HP Sprocket?

 

Let me know. Cheers! 🙂

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legdk
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I get the same error messagewhen I try to update the firmware. I try to update because of the popup saying that there's a new update.

 

How to I update, when the download fails every time?

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kejava
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@franzrogar and @legdk

 

I posted a response in another thread here.

 

Try all or some of those steps.  Worked for me.  Hopefully it will work for you.

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